Website Terms of Use

1. Who we are

The Website is operated by Tactile Innovations Ltd (“we”, “us”, “our”), Company Number 16877160, registered in England & Wales. Our registered office is 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ.

2. Acceptance of these Terms

By accessing or using the Website, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use the Website.

Where you access the Website on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.

3. Changes to the Website or these Terms

We may update and change the Website from time to time to reflect changes to our products, users’ needs and business priorities.

We may amend these Terms periodically. The “Last updated” date above will change when we do. If material changes are made, we will take reasonable steps to notify users. Continued use of the Website after changes take effect constitutes acceptance of the revised Terms.

4. Access and availability

We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of the Website for business and operational reasons.

5. Intellectual property

Unless otherwise stated, all intellectual property rights in the Website and the material published on it (including text, images, graphics, video, design, logos and trademarks) are owned by or licensed to Tactile Innovations Ltd. All rights are reserved.

“Tactile Innovations”, product names and related logos are trademarks of Tactile Innovations Ltd. You are not permitted to use them without our approval.

6. Permitted and prohibited uses

You may view, download for caching purposes, and print pages from the Website for your personal, non‑commercial use, provided you do not modify the materials and retain all proprietary notices.

You must not:

• use the Website in any way that breaches applicable laws or regulations;
• copy, reproduce, distribute, republish, display, perform, transmit, or create derivative works from any content, except as expressly permitted by these Terms or applicable law;
• attempt to gain unauthorised access to the Website, its servers or any connected systems;
• introduce viruses, trojans, worms, logic bombs or other malicious or technologically harmful material;
• use the Website to upload or transmit advertising, promotional materials, spam or unsolicited messages;
• reverse engineer, decompile or disassemble any part of the Website, except where permitted by law;
• misuse the Website by knowingly introducing technologically harmful content or by conducting denial‑of‑service attacks.

7. Medical / training disclaimer

The Website may include information about surgical training simulators and educational content. Such information is provided for educational purposes only and is not a substitute for professional medical training, certification, or clinical judgement. We do not provide medical advice, diagnosis or treatment via the Website. Clinical decisions should be based on accredited training and local protocols.

8. Third‑party content, tools and links

The Website may include links to third‑party websites, tools, embeds or services (e.g., video hosting, analytics, social widgets). These are provided for convenience only. We have no control over the contents or resources of those sites or services and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9. Accounts, security and communication

If the Website offers accounts or sign‑in, you are responsible for keeping your login credentials confidential and for all activity under your account. You must notify us immediately of any suspected unauthorised use or security breach.

By contacting us via forms or email, you agree that we may respond electronically. For how we handle personal data, see our Privacy Policy.

10. Privacy and cookies

We are committed to protecting your privacy. Please read our Privacy Policy for information about how we collect and use personal data, and our Cookie Policy for information about cookies and similar technologies.

11. Disclaimers and limitation of liability

While we use reasonable efforts to ensure the Website content is accurate and up to date, it is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied (including, without limitation, implied warranties of satisfactory quality, fitness for a particular purpose, non‑infringement and availability).

To the fullest extent permitted by law, we will not be liable for any loss or damage arising out of or in connection with your use of, or inability to use, the Website, including but not limited to: loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

12. Indemnity

You agree to indemnify and hold Tactile Innovations Ltd, its officers, employees and agents harmless from any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the Website.

13. Suspension and termination

We may suspend or terminate your access to the Website (or any part of it) at any time if you materially or persistently breach these Terms, or if we need to do so for operational or legal reasons.

14. General

Severability: If any provision of these Terms is found invalid or unenforceable, that provision will be severed and the remainder will continue in full force and effect.

No waiver: Any failure or delay by us to enforce any provision of these Terms is not a waiver of our rights.

Entire agreement: These Terms, together with any policies referenced (Privacy Policy, Cookie Policy), constitute the entire agreement between you and us regarding the Website.

15. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non‑contractual disputes or claims) are governed by the laws of England and Wales. You and we agree that the courts of England will have exclusive jurisdiction, except that if you are a consumer resident in Scotland or Northern Ireland you may also bring proceedings there.

16. Contact us

If you have questions about these Terms, please contact: